We just returned from a week-long stay at West Bay Club. It was amazing! I don’t know where to start. The staff are so friendly but in a genuine way- not a manufactured way. In particular the beach staff felt like family by the end. Wiley, Charles, Reginald, Brian and Domenca were so attentive and polite. They set us up with chairs and umbrellas every day and always greeted us with smiles, asking us how we were doing. Loved them all!
The breakfast staff were hard working and friendly and warm. Woman at omelette station was so dedicated to her job every day making made-to-order omelettes to perfection. We had a 2 bedroom ocean front suite. It was huge and immaculate. The beds were very comfortable.
The food was really good- we ate lunch, morning breakfasts every day and we did the Friday night BarBQ which was so much food and so good! My biggest pleasure with the hotel was the beach and the quiet vibe. The beach was spectacular and wider than any other portion of the beach I saw in Grace Bay. And the people staying at West Bay Club were all friendly and calm and respectful. No loud parties or drinking too much. Just interesting, friendly people there for a relaxing vacation. And because West Bay Club isn’t too big, we never felt crowded or the need to fight for beach space, etc. We chose West Bay Club after doing some research but mainly going in blind. We felt so lucky that we had chosen the perfect place for us and our two teen girls. After seeing other resorts during the week, we felt we hit the jackpot! We would love to come back.
We were so happy with our stay! We had a three bedroom suite that was incredibly beautiful! The view was breath taking. The staff was so helpful and friendly. Our waitress at breakfast (Cindy) went above and beyond for us. I love to get a Christmas ornament from places we visit. After asking her where I could go to find one she took it upon herself to find not one but two for me. So sweet!! Also, our group was fairly large (12 including our 8 mo old granddaughter) and Jeremy took great care of us out on the beach and lined up our snorkeling adventure with Caicos Dream Tours.
It was wonderful! The only down side to our stay was the very noisy beds. Every time you moved it squeaked. A small disappointment compared to how amazing everything else was. We requested a crib, pack n’ play and a high chair and all were in great condition and ready in our suite when we arrived. The food was wonderful too. We had a big breakfast everyday and ate dinner there several times. Yes it’s an expensive place but all tropical islands are. It was so worth it!!
Our trip was amazing. Relaxing with beautiful beaches, a great hotel, and wonderful time.
The hotel was a perfect size for us. Not too big at all. The room was very nice and exceeded our expectations. The beach out front is amazing and always had a chair available. The hotel staff was great and they really made our experience wonderful.
We spent a week at West Bay Club and it was the absolutely perfect vacation. We had an oceanfront condominium that included every possible amenity you would get in a 5-star hotel. The staff was outstanding and as much as we would like to name each one, we worry that we may forget someone. Therefore, let’s just say that everyone treated us like we were very special from arrival through departure. This was our first trip to West Bay Club but we assure you that it will not be our last. We cannot wait to return next year.
With sincere thanks to everyone at West Bay,
Lew and Deb